The Hospitality Leadership Concentration Program prepares students for a career in hospitality management that focuses on different segments of the industry, which include hotels, restaurants, gaming, and event planning. Students will also have the opportunity to develop industry specific leadership and strategic management skills. They will be exposed to approaches in effective staff training and development which is critical for the quality of guest experience.
Program Length
44 weeks (40 academic weeks + 4 administrative weeks)
Optional Practical Training (OPT)
for International Students
After completion of the Business Career Program, eligible international students can apply for up to 12 months OPT work authorization to gain practical experience in their field of study.
PROGRAM LENGTH
44 Weeks
*54 Credit Hours
PROGRAM COSTS
Illinois
Tuition: $1,300 per quarter
Course Materials Fee: $180 per quarter
Supply Fee: $40 per quarter
Total: $1,520 per quarter
Tuition: $5,200 per year
Course Materials Fee: $720 per year
Supply Fee: $160 per year
Total: $6,080 per year
Massachusetts
Tuition: $1,500 per quarter
Course Materials Fee: $180 per quarter
Supply Fee: $40 per quarter
Total: $1,720 per quarter
Tuition: $6,000 per year
Course Materials Fee: $720 per year
Supply Fee: $160 per year
Total: $6,880 per year
Fundamentals of Hospitality Leadership
12 Qtr. Credit Hours / 11 Weeks
Hospitality Management Strategy
12 Qtr. Credit Hours / 11 Weeks
Hospitality Business Training and Development
12 Qtr. Credit Hours / 11 Weeks
Managing Guest Experience
12 Qtr. Credit Hours / 11 Weeks
Business Professional Externship
3 Qtr. Credit Hours / 6 Seminar Hours / 84 Externship Hours
Cross-Cultural Management Fundamentals
3 Qtr. Credit Hours / 5 Weeks
Introduction to Small Business Management
3 Qtr. Credit Hours / 5 Weeks
EXTERNSHIP OBJECTIVES
- Examine the foundations of hospitality leadership processes, concepts and principles.
- Apply ethical values in the decision-making process.
- Be introduced to leadership strategies that management teams use in the industry
- Diagnose, analyze and resolve hospitality-related cases.
- Plan and implement phases for hospitality training processes.
- Explore strategies to deliver effective training.
- Familiarize with different types of professional development programs for the hospitality industry.
- Be introduced to the principles of guest experience, quality assurance and guest/staff interface.
- Explore concepts of service, service delivery and service recovery.
Students are eligible for Externship (CPT) after successful completion of at least 12 credit hours and have more than 1 Academic year of studies in the United States.
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Job Outlook
This program prepares you for the following careers:
- Banquet Supervisor
- Business Operations Specialist (in Hospitality Industry)
- Concierge
- Conference Services
- Customer Service Supervisor
- Event Planner/Coordinator
- Food Service Assistant/Manager
- Front Desk Assistant Manager/Coordinator (in Hospitality Industry)
- Gaming Services Associate
- Guest Services Associate
- Lodging Supervisor
- Resort Supervisor
- Salon Manager
- Travel Agency Supervisor
Click the image below for more career information
First-Line Supervisors of Office and Administrative Support Workers
National Center for O*NET Development.
First-Line Supervisors of Office &
Administrative Support Workers. My Next Move.
Retrieved December 9, 2021, from
https://www.mynextmove.org/profile/summary/43-1011.00
Meeting, Convention,
and Event Planners
National Center for O*NET Development.
Meeting, Convention, & Event Planners.
My Next Move. Retrieved December 9, 2021, from
https://www.mynextmove.org/profile/summary/13-1121.00
Hotel, Motel, and
Resort Desk Clerks
National Center for O*NET Development.
Hotel, Motel, & Resort Desk Clerks.
My Next Move. Retrieved December 9, 2021, from
https://www.mynextmove.org/profile/summary/43-4081.00
Assistant Hotel Manager | What I do and How much I make?
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