Click a link below to get more information on our programs and work activities. Job outlook and salary info found on program pages.
The Business Fundamentals Career Program gives students a full set of skills in all aspects of the business.
Students learn finance, budgeting, strategic planning, sales and marketing, ethics, online commerce, and information technology resources. They also gain knowledge in professional development and customer service.
Work activities can include the following:
- Prepare operational budgets.
- Hire personnel.
- Direct administrative or support services.
- Develop organizational goals or objectives.
- Prepare operational progress or status reports.
- Manage inventories of products or organizational resources.
- Purchase materials, equipment, or other resources.
- Analyze data to inform operational decisions or activities.
- Recommend organizational processes or policy changes.
- Conduct employee training programs.
- Communicate technical information to suppliers, contractors, or regulatory agencies.
- Confer with managers to make operational decisions.
- Develop organizational policies or programs.
- Establish standards for products, processes, or procedures.
- Evaluate information related to legal matters in public or personal records.
- Maintain current knowledge related to work activities.
- Maintain records, documents, or other files.
- Manage human resources activities.
- Prepare employee work schedules.
- Read documents to gather technical information.
- Respond to customer problems or complaints.
- Select resources needed to accomplish tasks.
- Supervise clerical or administrative personnel.
Learn more about the Business Fundamentals Concentration Career Program
The Digital Multimedia Concentration emphasizes graphic and webpage design, including photoshop, adobe, and CSS.
It also focused on digital marketing such as SEO and making your digital platforms stand out or generate more traffic.
Work activities can include the following:
- Design websites or web applications.
- Develop specifications or procedures for website development or maintenance.
- Update website content.
- Collaborate with others to resolve information technology issues.
- Conduct research to gain information about products or processes.
- Create images or other visual displays.
- Develop models of information or communications systems.
- Document design or development procedures.
- Prepare graphics or other visual representations of information.
- Test software performance.
- Analyze operational data to evaluate operations, processes, or products.
- Collaborate with others to determine design specifications or details.
Learn more about the Digital Multimedia Concentration Career Program
The Marketing Concentration allows students to grow their marketing acumen and gain knowledge to improve organizational brand effectiveness. Students will become familiar with marketing operations, content development, social media tools, practices, and metrics, and evaluate how they are used to create effective sales and marketing campaigns. Additionally, students will learn how to foster product and service innovation, and master presentation and storytelling techniques.
Work activities can include the following:
- Direct organizational operations, projects, or services.
- Develop promotional materials.
- Evaluate program effectiveness.
- Develop marketing plans or strategies.
- Direct sales, marketing, or customer service activities.
- Analyze data to inform operational decisions or activities.
- Write advertising or promotional material.
- Supervise and train employees.
- Coordinate operational activities with external stakeholders.
- Collaborate with others in marketing activities.
- Write informational material.
- Conduct market research.
- Compose and edit content to ensure that messages are supportive of and consistent with marketing strategy.
- Examine marketing materials to ensure compliance with policies or regulations.
- Executing the multi-channel marketing strategy.
- Assist in the planning and execution of all marketing campaigns and strategies for web, digital, social media, print, and display advertising.
Learn more about the Marketing Concentration Career Program
The Business Finance Concentration allows students to understand widely used financial concepts and accounting principles. Students will be able to interpret financial statements to facilitate effective decision-making. They will learn how to perform budgeting and forecasting to increase profitability and gain a global perspective on financial markets and multinational organization operations.
Work activities can include the following:
- Maintain financial or account records.
- Operate computers or computerized equipment.
- Execute sales or other financial transactions.
- Verify the accuracy of financial or transactional data.
- Compile data or documentation.
- Prepare cash for deposit or disbursement.
- Calculate financial data.
- Collect deposits, payments, or fees.
- Operate office equipment.
- Reconcile records of sales or other financial transactions.
- Monitor financial information.
- Code data or other information.
- Answer telephones to direct calls or provide information.
- File documents or records.
- Search files, databases, or reference materials to obtain needed information.
- Prepare documentation for contracts,
- transactions, or regulatory compliance.
- Calculate costs of goods or services.
- Maintain inventory records.
Learn more about the Business Finance Concentration Career Program
The Hospitality Leadership Concentration Program prepares students for a career in hospitality management that focuses on different industry segments, including hotels, restaurants, gaming, and event planning. Students will also have the opportunity to develop industry-specific leadership and strategic management skills. They will be exposed to approaches to ineffective staff training and development which is critical for the quality of guest experience.
Work activities can include the following:
- Assign duties or work schedules to employees.
- Evaluate employee performance.
- Explain regulations, policies, and procedures.
- Resolve customer complaints or problems.
- Perform human resources activities.
- Train service staff.
- Inspect equipment to ensure proper functioning.
- Inspect facilities.
- Maintain knowledge of business operations.
- Order materials, supplies, or equipment.
- Maintain professional knowledge or certifications.
- Promote products, services, or programs.
- Investigate work-related complaints to determine corrective actions.
- Prepare employee work schedules.
- Report information to managers or other personnel.
- Supervise service workers.
Learn more about the Hospitality Leadership Concentration Career Program
The Organizational Administration Concentration responds to the need for administrative support professionals with knowledge in the operation of electronic systems, techniques, procedures, and skills required to impact the organization for growth and development. It prepares students to gain experience with office systems, oral and written communication, analysis and coordination of office tasks, procedures, and management skills designed for the office environment. Students will hone skills in office management, finance, legal, virtual office, customer service, and office software.
Work activities can include the following:
- Supervise clerical or administrative personnel.
- Explain regulations, policies, or procedures.
- Train personnel.
- Respond to customer problems or complaints.
- Examine documents to verify adherence to requirements.
- Prepare employee work schedules.
- Administer personnel recruitment or hiring activities.
- Compile data or documentation.
- Prepare research or technical reports.
- Develop organizational policies or programs,
- Calculate financial data.
- Analyze financial information
- Coordinate operational activities.
- Provide information to coworkers.
- Maintain inventory records.
- Record personnel information
- Confer with coworkers to coordinate work activities
- Maintain current knowledge related to work activities.
- Monitor inventories of products or materials.
- Report maintenance or equipment problems to appropriate personnel.
Learn more about the Organizational Administration Concentration Career Program
The Customer Service Specialist Program prepares students as customer service professionals with foundational skills in service operations and management of customer relationships. The importance of communication, customer data analysis, and organizational metrics are integral in maintaining quality in the customer service delivery and experience.
Work activities can include the following:
- Discuss goods or services information with customers or patrons.
- Respond to customer problems or complaints.
- Maintain financial or account records.
- Refer customers to appropriate personnel.
- Calculate costs of goods or services.
- Collect deposits, payments, or fees.
- Execute sales or other financial transactions.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Provide notifications to customers or patrons.
- Coordinate operational activities.
- Promote products, services, or programs.
- Review customer insurance information.
- Inspect items for damage or defects.
- Recommend packing or shipping methods.
Learn more about the Customer Service Specialist Career Program
The CompTIA/Microsoft prepares you for a variety of entry-level IT careers. Instructor-led classes with online learning allow you to learn foundational skills and work on real-world problems!
The program prepares you for a variety of CompTIA and Microsoft certification exams.
Certifications Help Build Your Career
- Gain skills
Certifications help you learn Tech skills with real-world applications - Get noticed by Hiring Managers
Certifications you gain to make your resume stand out to hiring managers - Get the job
Certifications validate your skills above non-certified applicants - Advance your career
Certifications help you gain skills to get promotions and raises
CompTIA: ITF+, Network+, Server+
Microsoft: 365 Fundamentals, Windows 10, Managing Modern Desktops.
Jobs that use these certifications:
- Network Specialist
- Server Administrator
- Network Field Engineer
- IT Specialist
- Help Desk Specialist
- Network Analyst
- Desktop Support Specialist
- Storage Administrator
- Server Support Technician
Work activities can include the following:
- Provide technical support for software maintenance or use.
- Monitor computer system performance
- Gather technical information.
- Collaborate with others to resolve information technology issues.
- Resolve computer software problems.
- Install computer hardware.
- Teach others to use computer equipment or hardware.
- Train others in computer interface or software use.
- Test software performance.
- Modify software programs to improve performance.
- Test computer hardware performance.
- Document operational activities.
- Install computer software.
- Maintain computer hardware.
- Evaluate the utility of software or hardware technologies.
Learn more about the CompTIA/Microsoft Concentration Networking Career Program
The program is divided into two parts, front end and back end development, taken together, preparing you to be a full-stack engineer.
The first part is focused on coding, program logic, data structures, APIs, and best practices for creating quality software.
The second part concentrates on application deployment and advanced coding techniques.
Students learn about real-world projects and build their portfolios to talk about with employers throughout the lesson.
Certifications Help Build Your Career
- Gain skills
Certifications help you learn Tech skills with real-world applications - Get noticed by Hiring Managers
Certifications you gain to make your resume stand out to hiring managers - Get the job
Certifications validate your skills above non-certified applicants - Advance your career
Certifications help you gain skills to get promotions and raises
- Programming in HTML5 with JavaScript and CSS3
- PCAP: Certified Associate in Python Programming
- OpenJS Node.js Application Developer
- SQL Developer
Work activities can include the following:
- Programming, writing software, setting up functions, entering data, or processing information.
- Getting information — getting information and researching to prepare for doing your projects.
- Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Keeping up-to-date technically and applying new knowledge to your job.
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Developing plans to prioritize, organize, and accomplish your work.
Learn more about the Web Development Networking Career Program
Through this program, you will learn to provide medical coding and billing, manage healthcare data used to support patient care, and contribute to developing computer-based patient records.
What You Will Learn!
- Customer Service
- Professional Development
- Medical Administrative Procedures
- Medical Terminology, Anatomy, Physiology
- ICD 10 and CPT
- Medical Insurance Methodology
Certifications
- AHIMA
- CCA – Certified Coder Associate
- NHA
- CBCS – Certified Biller/Coder Specialist
- CEHRS – Certified Electronic Health Records Specialist
Work activities can include the following:
- Perform clerical work in medical settings.
- Process healthcare paperwork.
- Classify materials according to standard systems.
- Code data or other information.
- Collect medical information from patients, family members, or other medical professionals.
- Communicate with management or other staff to resolve problems.
- Enter patient or treatment data into computers.
- Maintain medical facility records.
- Maintain medical or professional knowledge.
- Maintain security.
- Monitor medical facility activities to ensure adherence to standards or regulations.
- Prepare official health documents or records.
- Process medical billing information.
- Record patient medical histories.
- Schedule appointments.
- Schedule patient procedures or appointments.
Learn more about the Billing and Coding Healthcare Career Program
The clinical track of the Healthcare Career Program provides students with an introduction to the medical field and the opportunity to pursue the professional industry certifications needed for a clinical medical assistant. This medical assisting program consists of courses covering clinical, administrative, and laboratory procedures and medical terminology, phlebotomy, and other academic concepts needed to succeed in the healthcare industry.
Work activities can include the following:
- Record vital statistics or other health information.
- Assess physical conditions of patients to aid in diagnosis or treatment.
- Clean patient rooms or patient treatment rooms.
- Interview patients to gather medical information.
- Prepare patient treatment areas for use.
- Give medications or immunizations.
- Collect biological specimens from patients.
- Clean medical equipment.
- Dispose of biomedical waste in accordance with standards.
- Process medical billing information.
- Conduct diagnostic tests to determine patient health.
- Perform clerical work in medical settings.
- Schedule patient procedures or appointments.
- Administer basic health care or medical treatments.
- Assist practitioners to perform medical procedures.
- Inventory medical supplies or equipment.
- Operate medical equipment.
- Prepare medical instruments or equipment for use.
- Apply bandages, dressing, or splints.
Learn more about the Clinical Concentration Healthcare Career Program
Source: National Center for O*NET Development. Quick Search. O*NET OnLine.
Retrieved December 10, 2021, from https://www.onetonline.org/find/quick?
